Contact the editorial desk
For corrections, editorial feedback, content questions, website feedback and general inquiries, write to [email protected]. Please include a clear subject line and, when you are referring to a published page, the page title or URL. Specific feedback is especially helpful: identify the statement, explain the issue and point to a current authoritative source when one is available.
This is an editorial contact address for Terminal Notes. It is not FlixBus support, not a booking channel, and not a customer-service desk for any transportation operator. We cannot access reservations, change tickets, check live schedules, confirm departures, trace bags, process refunds, resolve passenger disputes or advise on an operator’s current policy.
Where to direct travel-day questions
For an actual journey, use the relevant official operator’s current contact and travel-information channels. For a border, passport, visa or entry question, use the relevant official government source. For a final local connection, current service disruption or accessibility detail, consult the local public-transport authority. These sources control the information that can change quickly.
Terminal Notes can help explain how to organise a question, but it cannot verify the live answer. See the practical guide for a checklist of what to confirm, the FAQ for concise preparation answers, and the about page for our editorial boundaries.
Helpful messages
- Correction: page title, exact wording, proposed correction and source.
- Content question: the planning topic you would like clarified; avoid sending passport numbers, booking codes or other sensitive personal information.
- Website feedback: device or browser context, the page involved and a brief description of the issue.
- General inquiry: your question about the publication’s educational content or standards.
We do not ask you to submit personal documents, payment information, account passwords or travel booking details. Please do not include sensitive data in an editorial email.